Cancellation & Refund Policy
Last Updated: 25 May 2025
At Kilos & Inches, we are committed to delivering highly personalized nutrition plans and consistent mentorship over the course of our offered programs. Due to the nature of our services, which are time-bound, individualized, and delivered digitally:
1. No Cancellations or Refunds
Once a program or consultation plan is purchased, we do not offer any cancellations, refunds, or exchanges under any circumstances.
This is because:
- Our services involve personalized guidance, diet plans, and direct daily or weekly engagement.
- Valuable content, tools, and access are shared with clients immediately after onboarding.
- Your commitment helps us allocate our time and resources responsibly to ensure the highest quality support.
2. Client Responsibility
Please read all program details thoroughly and clarify any doubts before making a purchase. By proceeding with the payment, you confirm your full understanding and acceptance of what is included in the service.
3. Exceptions
We do not entertain exceptions for:
- Change of mind
- Lack of time or motivation
- Delay in starting the program after purchase
- Disagreement with program flow or mentor advice
If you face issues during the program, we encourage you to reach out for support so we can help you make the most of your plan.
4. Contact Us
If you have any questions regarding this policy, please contact us at:
Email: kilos.and.inches@gmail.com